Terms & Conditions

Terms & Conditions (KSA)

By using our website and placing an order, you agree to the Terms & Conditions below:


1. General

  • These terms apply to all customers within Saudi Arabia.

  • We may update these terms at any time, and changes will be posted on our website.


2. Orders

  • Please ensure all information (name, address, phone number) is accurate.

  • Orders are subject to product availability and successful payment.

  • We may cancel or refuse orders for incorrect information, payment issues, or suspected fraud.


3. Prices & Payment

  • All prices include VAT as per KSA regulations.

  • Accepted payment methods: Card, Apple Pay, STC Pay, Cash on Delivery (if available).

  • Prices may change without notice.


4. Shipping & Delivery

  • Delivery times vary by location.

  • Incorrect or incomplete addresses may cause delays or extra delivery charges.

  • Once the order is shipped, cancellation is not possible.


5. Returns & Refunds

  • Returns are accepted within 7 days if the item is unused and in original condition.

  • Damaged or wrong items must be reported within 48 hours.

  • Refunds are processed within 7–14 business days after inspection.

(See full Return & Refund Policy for details.)


6. Warranty

  • Some products may carry a manufacturer warranty.

  • Damage from misuse or unauthorized repair is not covered.


7. User Responsibilities

You agree not to misuse our website, submit false information, or violate any KSA laws.


8. Intellectual Property

All website content belongs to Aexis and cannot be copied or used without permission.


9. Privacy

Your information is used only for order processing and delivery, in accordance with KSA data protection laws.


10. Governing Law

These terms follow the laws and regulations of the Kingdom of Saudi Arabia.


11. Contact Us

For any questions:

  • Email: aexisstore@gmail.com